We are committed to ensuring the health and safety of the public and our staff during this challenging time. We are still taking complaints from the public, however in the interest of community health, this means we are not accepting face-to-face appointments at any of our offices. To make a complaint please use our online complaint form. If you're unable to complete the online form, see our Contact us page for further options. Thank you for your understanding while we navigate this challenging time together.
We investigate complaints from people about their VET FEE-HELP debt or VET Student Loan.